Shipping Terms & Conditions
How we prepare, send, and look after every order.
Order Processing
Orders are processed within 7-14 working days subject to stock availability.
Delivery Window
Delivery usually takes 3-5 working days after your order is shipped.
Delivery Timing
Delivery times may vary depending on the courier, destination and peak seasons.
Check Your Details
Please ensure your name, address and contact number are correct before placing your order.
Liability
giftoo is not responsible for delays caused by incorrect delivery details or circumstances beyond our control.
Damaged or Missing Parcels
For damaged or missing parcels, please contact us within 48 hours of delivery with your order number and photos.
International Orders
For international orders, any applicable customs duties or taxes are the customer’s responsibility.
By placing an order with giftoo, you agree to these Shipping Terms & Conditions.